Picton Castle and Gardens

Covid-19

News of Opening

The gardens are open daily from 10.00am to 5.00pm. There is no pre-booking necessary.

The castle is open for tours on Tuesdays, Wednesdays, Thursdays and Sundays from 30th August 2020.

Castle tours will be operating with social distancing regulations in mind. We are limiting the guests to ten per tour, and we ask that everyone over the age of 11 please wear a mask inside the castle. We will be implementing the NHS test, trace and protect scheme as part of our legal obligations, and we would like to reassure our visitors that any information gathered will be used for this sole purpose.

Tours times are as follows; 11.00, 12.00, 1.30, 2.30 and 3.30. Please book your place in the ticket office upon arrival. The tours are an extra charge to your garden admission, please see tickets page for details.

The Welsh Owl Garden, Maria’s restaurant, and The Mansion of Mystery, along with our 40 acres of beautiful woodland gardens are open daily for you to enjoy!

Mansion of Mystery have procedures in place to ensure the safety of visitors, please see their website www.mansionofmystery.com/ for more information and booking details.

Picton Castle Restaurant is operating a takeaway service, orders can be placed at the restaurant door and collected at the lower door. The tables in the courtyard are spaced out accordingly.

Our visitor toilets are open as normal. They are cleaned twice daily, and we ask that social distancing is observed whilst using these facilities.

The gift shop and galleries are open and all visitors are asked to follow a one way system. We are limiting the amount of people in the shop at any one time, and ask that you queue outside keeping two metres apart.

Our plant sales are also back, and once again these will be spaced out in the courtyard giving everyone the chance to browse safely.

Our holiday lodges are now available in accordance with advice from The Welsh Assembly. For booking details please visit  www.pictoncastle.co.uk/holiday-cottages

The playground is open for children but we advise parental supervision at all times. The maze will remain closed for the time being. Our jungle boardwalk has received some much needed repair work and is open, with a one way system in place. We are also excited about the return of our fairy door trail! The Picton fairies have freshly painted doors and a brand new trail for you to follow, lots of fun for little ones who are missing a bit of adventure!

Our summer admission prices are as follows:

  • Adults £9
  • Seniors (over 60) £8
  • Children (5-15) £6
  • Families (2 adults and 2 children) £27

Our season ticket holders will all receive a three month extension to their membership, and receive information about this on their next visit.

At the ticket office you will be asked to queue 2 metres apart and payment by card is preferred.

We would like to reassure you that all necessary precautions are being put in place as visitor safety is our number one priority.

We look forward to seeing you all and if you have any questions please don’t hesitate to get in touch at admin@pictoncastle.co.uk

 

12 Responses to “Covid-19”

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  1. Hi Trish, our policy is that carers can enter for free. Thanks

  2. Are there any price concessions for people with learning disabilities and their carers please? Thank you

  3. “The Welsh Owl Garden is operating a one way system, which all visitors to Picton can access for free!”

    “Our summer admission prices are as follows:

    Adults £9
    Seniors (over 60) £8
    Children (5-15) £6
    Families (2 adults and 2 children) £27”

  4. Hello! If the Welsh Owl garden is free do we still have to pay the £9 admission fee to visit? Thank you.

  5. Hi Paul, We are opening on 6th July,
    Thanks
    Katie

  6. When do you anticipate reopening?

  7. Hi David, we are opening on 6th July, as visitor attractions in Wales can open from that date. We hope to see you soon.
    Thanks
    Katie

  8. Surely if they are opening non essential shops your gardens can open. We are frequent visitors the only gentleman we speak to is the person on the entrance gate . You could put a sign outside the toilets one at a time and an engaged / vacant sign for visitors to change as they leave the facilities Wisley Gardens is open in Surrey , if needs be just allow annual members to visit in the immediate period.

  9. Hi Valerie, we are opening on 6th July
    Thanks

    katie

  10. I write as a member,when are the gardens likely to be re-opened?

  11. Hi Murray, no not at the moment. We will keep our website updated with any changes to our situation so please keep an eye out. thanks, Katie

  12. Hi,
    Are you doing plant sales right now?

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